Customize Lync Presence Status

Within the Lync client we can set a number of default states we can use to show our presence to the audience. As you can see below: Below you see the default states explained: Available You are online and available to contact. Busy You are in a Lync call, or,…

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Lync Mobile Push notifications

Lync mobile push notification are not enabled by default. I heard some doubts about how to activate it. Let me state from the implementation guide: Push notifications, in the form of badges, icons, or alerts, can be sent to a mobile device even when the mobile application is inactive. Push…

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Lync Enterprise Voice Configuration

Today I would like to discuss Lync Enterprise Voice and its configuration objects. I want to summarize the functionality of these features and will go into detail in later posts. The subjects we need to cover with enterprise voice are the following: Dial Plans User dial plan: Can be assigned…

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Lync Dialing Rule Optimizer

I found on the world wide web a interesting tool to create dialing rules in Lync. http://www.lyncoptimizer.com/ Originally, the Optimizer created a simple text file that you would copy and paste into Lync Powershell. It would create the phone usage, route and trunk translation rules necessary for least cost routing…

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