When you need to configure a test sip trunk or implementing a sip trunk in a Small business that is provided over the internet behind (NAT) a Cisco ASA firewall you might run into a REQUIRE: rel100 followed by a 408 timeout issue. This is because the media path back…
Let’s talk today about call park and it’s functionality. Have you ever been on the phone and being in a crowded office space? You’d wish you could transfer the call to a meeting room where it is quiet. Couple of questions flashing my mind; What meeting room is available, if…
I was playing around in my lab until suddenly my phone keeps on rebooting. I don’t know what it was but I had to find out how can I reset this phone?? Lync phone edition you can reset in 2 ways: 1. Hard reset The Hard Reset lets users delete…
Some few people, usually executives, have in their office a normal desk phone and a “Red Phone”. The red phone has a number only Very Important People know about. What about this functionality in Lync? In Lync we have a option called “Private Line”. This is an additional telephone number you can…
In the blog post about Lync Enterprise Voice ; Dial Plans and normalization we started to discuss about dial plans, how to use them and what normalization does in all this. Today we going to extend all the fun with covering Polices, routes and PSTN usage. First we dig in…
Dial plans and normalization. I believe this is a hot topic in Lync Enterprise voice. What is best practice? how can I configure it? What about inbound normalization? and so on and so on… So lets create some! We will bounce to the questions while getting along with the post. Lets first…
Today I would like to discuss Lync Enterprise Voice and its configuration objects. I want to summarize the functionality of these features and will go into detail in later posts. The subjects we need to cover with enterprise voice are the following: Dial Plans User dial plan: Can be assigned…
