Call Park in Lync

Let’s talk today about call park and it’s functionality. Have you ever been on the phone and being in a crowded office space? You’d wish you could transfer the call to a meeting room where it is quiet. Couple of questions flashing my mind; What meeting room is available, if…

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Hard Reset Lync Phone Edition

I was playing around in my lab until suddenly my phone keeps on rebooting. I don’t know what it was but I had to find out how can I reset this phone?? Lync phone edition you can reset in 2 ways: 1. Hard reset The Hard Reset lets users delete…

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The “Red Phone” functionality in Lync

Some few people, usually executives, have in their office a normal desk phone and a “Red Phone”. The red phone has a number only Very Important People know about. What about this functionality in Lync? In Lync we have a option called “Private Line”. This is an additional telephone number you can…

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Lync Enterprise Voice Configuration

Today I would like to discuss Lync Enterprise Voice and its configuration objects. I want to summarize the functionality of these features and will go into detail in later posts. The subjects we need to cover with enterprise voice are the following: Dial Plans User dial plan: Can be assigned…

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